Rookery Aesthetic Ltd
First created: 14.10.2018
Last reviewed: 28.10.2018
Last updated: 11.11.2018
Rookery Aesthetic Ltd understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;]
“Our Site” means this website, https://rookeryaesthetic.com/;
“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and]
“We/Us/Our” means Rookery Aesthetic Ltd , a limited company registered in England under 10478865, whose registered address is 3 Rookery Meadows, Scotter, DN213FD
“You/Your” means a data subject that has personal data that is to be processed or held by Rookery Aesthetic Ltd
“Candidate” means a data subject who is seeking employment
“Employer/Employee” Means a data subject who works for a registered business
2. Information About Us
3. Scope – What Does This Policy Cover?
4. What Data Do We Collect?
Date of Birth
Act of kin
Contact preferences – email/ SMS/ push notifications
Method of receiving appointment reminders
Medical information and records relating to the treatment being undertaken.
Purpose for which the personal data are intended to be processed:
The personal data collected from you will be used for the purposes of:
• facilitating, administering, and recording your current, and any future, treatment by us or third party practitioners, including General Practitioners and Consultants;
• to evaluate and improve the services provided by the clinic;
• being provided on an anonymised basis to Consentz to allow it to evaluate and improve its services; and
• providing you with information, from time to time, about the products and service we offer using the contact channels agreed by means of the contact preferences mentioned above.
• In addition, once they are provided, we will also retain (and process) your personal data to the extent necessary to enable us to establish, exercise or defend legal claims.
5. How Do We Use Your Data?
6. How and Where Do We Store Your Data?
• Excel spreadsheets – We use spreadsheets to cross reference candidate data to make sure we manage the service more effectively.
Following 3rd Party locations.
• Consentz – is an online and app based medical clinic software. Your details are stored on servers based in the UK that are accessed by our staff. We will often process data from Consentz in order to facilitate the best service for you.
In general, access to your personal data will be restricted to those who have a need to access it in order to carry out their duties (for example, our medical staff and finance teams).
We will also share your personal data with the following external third parties in some circumstances:
• medical regulators such as the GMC, and government authorities such as HMRC or the police, if we are required to do so by law or if the regulator or authority requests it and we regard that request as reasonable;
• our insurers, legal advisers or other third parties who need access to it in the context of managing, investigating or defending claims or complaints; and
• Consentz Limited (a company registered in England and Wales under company number 08294329, whose registered office is at 5 Margaret Road, Romford, Essex, RM2 5SH) who provide us with this service by which your personal data are stored and processed.
• Your data will be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).AND
• Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements. [If We intend at any time to transfer any of your data outside the EEA, We will always obtain your consent beforehand and we have put in place the following safeguards to protect your data:
And in order to administer these services we also consistently monitor via the cloud and notifies administrators when threats are detected, and components are disabled as well as missed scans and updates etc.
• Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
• Steps We take to secure and protect your data include:
• Identifying compromised hardware and this will be taken offline.
• Investigations of compromised hardware will be carried out to identify cause.
• We will determine scale of breach and detail what has been compromised, and how and by whom.
• We will then carry out relevant work to secure hardware.
• A full Report will be given to Rookery Aesthetic’s GDPR officer.
• You can expect a full report of your data that has been compromised within 3 working days.
o Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
• We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
Any numerical and statistical data such as this will be anonymised.
• In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
8. What Happens If Our Business Changes Hands?
9. How Can You Control Your Data?
When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details AND/OR by managing your Account email subscription preferences.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
10. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it
11. How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at firstname.lastname@example.org or using the contact details below in section 14.
12. What Cookies Do We Use and What For?
By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site to collate information on potential candidates or employers. For more details, please refer to section 5, above, and to section 12.6 below. These Cookies are not integral to the functioning of Our Site.
All Cookies used by and on Our Site are used in accordance with current English and EU Cookie Law.
Before Cookies are placed on your computer or device, subject to section 12.5 AND/OR section 12.8, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to block or allow cookies.
Certain features of Our Site depend on Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 12.6. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 12.10, but please be aware that Our Site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first party Cookies may be placed on your computer or device. These are from Google and to opt out click here: https://tools.google.com/dlpage/gaoptout:
and the following third party Cookies may be placed on your computer or device:
• Our Site uses analytics services provided by Google, Facebook and Consentz. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
• The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below in section 12.10.
• You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed.
In Chrome type the following in your address bar: chrome://settings/clearBrowserData and follow the instructions to delete, edit or change your permissions.
In Firefox go to about: preferences#privacy, the menus will then direct you where to go.
Follow these instructions from Microsoft for Internet Explorer and Microsoft Edge Browsers: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy.
For Safari follow these instructions from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For further details, please consult the help menu in your internet browser or the documentation that came with your device.
• You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
• It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
12. Summary of Your Rights under GDPR
Under the GDPR, you have:
• the right to request access to, deletion of or correction of, your personal data held by Us;
• the right to complain to a supervisory authority;
• be informed of what data processing is taking place;
• the right to restrict processing;
• the right to data portability;
• object to processing of your personal data;
• rights with respect to automated decision-making and profiling (see section 14 below).
14. Contacting Us